How to Cancel Netflix UK

Deciding to cancel your Netflix subscription is a common step towards trimming monthly expenses. The process in the UK is straightforward, but it's important to know the details about billing cycles and what happens to your data. Here's exactly how to do it, whether you're on a computer or mobile device.

Step-by-Step: Cancelling Netflix on the Web

1. Sign in to your Netflix account via a web browser.
2. Click on your profile icon in the top-right and select Account.
3. Under Membership & Billing, click Cancel Membership.
4. Follow the prompts to confirm. Netflix will often offer to pause your membership instead — choose what suits you.

Cancelling Netflix via Mobile

You cannot cancel through the iOS or Android Netflix app directly, due to app store policies. Use your mobile browser and follow the web steps above. If you originally subscribed through the Apple App Store or Google Play, you must cancel through those stores' subscription settings instead.

Key Points to Know

The billing cycle

Netflix provides access until the end of your current billing period. If you cancel on 10th May with a billing date of the 15th, you can still stream until 15th June. You will not be charged again.

What happens to your data?

Netflix states it deletes your personal data within a year of cancellation, in line with its privacy policy. Your viewing history and preferences are typically retained for a period in case you restart your membership.

Pause vs. cancel

Netflix offers a Pause Membership feature for some plans, letting you take a break for one to three months. This is a good middle ground if you're going away or want a temporary break without losing your recommendations and viewing history.

Before you cancel Netflix, it's worth seeing whether it's part of a wider pattern of subscription overspending. Use Sub-Site to privately track all your recurring payments and see exactly where your money is going — no login, no account, all data in your browser.